What our Customers say...
Water Damage Testimonials
SERVPRO did remediation work for us following water damage from a leaking pipe under the house. The work involved drying out and cleaning the crawl space under the house as well as multiple areas inside. The staff was thorough in first checking all areas to assess what needed to be done. They were careful when moving our items to clear areas for work and put up lots of plastic tenting so that dust and debris were contained. Overall, they did their best to minimize disruption and make the space still safe and livable for us during the repair work. SERVPRO was prompt in contacting me and coming out right away to start work, accommodated our schedules, showed up on time each day, and kept us updated throughout the process. Everyone we dealt with at SERVPRO was professional, courteous, and knowledgeable.
The SERVPRO team was absolutely amazing! They handled everything from the drying of my home and making sure there is no mold to the repairs that were needed afterward. They worked with my insurance company and were very transparent with all the necessary work. The adjuster at first was a bit aggressive, but after SERVPRO documented and explained the protocols, we earned their trust. Can't recommend them enough!
Nora was very professional, answered all my questions, and communicated every step of the way. She was friendly and knowledgeable. The teams that came in the house to do the moisture checks, set up the fans were professional and communicated well. We were very happy with their service.
Oh man. About 2 weeks ago I realized that a tank of water which we kept on the floor had a tiny leak and slowly, the water did significant damage to our wooden floors. I was crushed. A family member recommended these guys after they cleaned his worksite (COVID-related). I looked at the pictures on their site and was a bit skeptical. Do I really need 20 people with hazmat suits in our house?! Well, 2 technicians showed up. They were wearing masks and clearly highly mindful of the pandemic (which relieved my wife). They quickly assessed the degree of damage. Checked for evidence of water damage within the floor and walls. Gave us a clear understanding of what to do next! Very fast, professional service. Special shout out to Genna, Alan, and Manny!
This team was the very definition of what professionalism is supposed to be, if not more. They were meticulous and did not leave a single stone un-turned, they were knowledgeable and did their jobs while respecting me, my time and space, and the property itself. They treated me as more than just a client.
Very professional and thorough. This was a terrible situation but SERVPRO made the headache easier, they were in and out quickly and I couldn't thank them more.
I was impressed from start to finish. All instructions were very well detailed, everyone was professional and I was happy with the process.
The team at SERVPRO of Moorpark met and went above my expectations of a restoration company. Everyone I came in contact with was professional and had a great vibe about them. I felt as ease working with SERVPRO and will be recommending them in the future.
SERVPRO was courteous, prompt and readily all of my concerns with the project. The office, namely Berenice, handled our claim perfectly; Billy, Abraham, and Marc were very nice and helpful through out the process. We would highly recommend them to our neighbors, friends and the community at large.
SERVPRO of Moorpark/Santa Paula/Fillmore staff was extremely friendly and helpful during our water loss. They were punctual with appointments, quick with updates, and very understanding in a trying time. I would highly recommend them out to friends and family in the future.
We had the pleasure of working with SERVPRO of Moorpark when we experienced a water loss at our place of business. They were instrumental in expediting our return to normal business and worked closely with us. It was truly a great experience during a very difficult time.
SERVPRO of Moorpark's field staff was courteous and clean, and all of the conversations we had with the office staff were on point and informational. We found the staff to be extremely efficient from beginning to end. They always arrived on time and we have found them to be incredibly accommodating and professional. We would highly recommend SERVPRO of Moorpark to our friends and family.
“I am writing this letter on behalf of SERVPRO Encino/ Sherman Oaks/ Moorpark/Fillmore/ Santa Paula. I had the pleasure of working with them recently when we experienced sewage overflow at our house in Simi Valley and they were instrumental in expediting our return to normal living.”
'"We found the staff to be extremely efficient from the beginning to end. They always arrived on time and we found them to be incredibly accommodating and professional."
"SERVPRO was the first company to arrive and tend to our moisture problem. SERVPRO was one of the companies that Mercury Insurance recommended. We are grateful for their recommendation of SERVPRO! They were extremely professional, very educated in the step by step process that occurs, attentive, and polite"
"I wanted to take a moment to extend my deepest gratitude to SERVPRO Moorpark for their help and guidance in handling our recent water damage from a burst pipe in the attic. This type of issue is a first for us, and the professionalism and knowledge of your staff helped to make this as easy a process as possible"
"I would like to compliment SERVPRO of Moorpark, and specifically Marc Sallin, Jeff Zimmerle, and Yvonne in the office. We had the pleasure of working with them recently when we had a water loss at our home in Fillmore. They did a great job of expediting the dry out of our home so that restoration could take place."
"Thank you so much for the personal attention you provided to us at our home. You and your team did a great job of providing fantastic service and much needed expertise in our time of need. Marta and State One referred you and we could not be happier with the referal"
"I want to take this opportunity to thank you for taking such good care of my family during such a difficult time. You showed up in the middle of the night, cleaned up the mess, and worked with our plumber to try and find the problem. Thank you so much."
"Thank you so much for coming out to my house in the middle of the night at my time of need. We had wet floors and drywall as a result of my water heater failing and you guys showed up, analyzed the situation, set up the necessary equipment in order to minimize damage to my home"